Terms of Service
The service
- HONG LUO is an online short-drama service. Some episodes are free; the rest can be watched after unlocking them with coins or with a monthly membership.
Age and acceptance
- You must be at least 18 years old and allowed by the laws of your location to view the content on this site.
- By using the service, you agree to these terms and the Privacy Policy.
Accounts
- You can sign up and sign in with an email address or a Google account.
- An account can be signed in on at most 2 devices at a time. Signing in on a third device signs out the device that signed in first.
- An account can play videos on only 1 device at a time. When another device starts playing, the first device stops.
- Accounts may not be lent, transferred, or shared.
Coins
- This service charges in coins: paid episodes are unlocked with coins, or you can activate a monthly membership to watch all paid episodes.
- Top-up packages (price and coins credited) follow what the site shows when you top up; the coin price of each episode follows what the episode page shows when you unlock it.
- Coins do not expire. They can only be used to unlock episodes on this site and cannot be exchanged for cash or transferred.
- Episodes unlocked with coins can be watched permanently, and coins are not charged twice for the same episode.
Monthly membership
- Monthly membership is activated by payment. Each period lasts 30 days. Annual membership is activated by a single payment and each period lasts 365 days. All paid episodes can be watched during each period.
- Membership does not renew or charge automatically when it ends.
- Membership cannot be activated with coins.
Payment
- The payment methods shown depend on the region you connect from. Payments are processed by payment providers, and coins or membership are added automatically once payment is complete.
No refunds after purchase
- Coins count as sold once a top-up is credited. They are not refundable or exchangeable for cash, whether used or not.
- A monthly or annual membership counts as provided once payment activates it. It is not refundable, whether or not you watch during the period.
- If you have a question about a top-up or membership charge, or a coin deduction, email pornmangocom@gmail.com within 30 days of the date it happened, with the order number or the time it happened. We will check our coin and order records, and if the error is ours, we will restore the coins or refund the payment.
- You can see every top-up, unlock deduction and return under Account → Coin details, and your top-up and membership orders under Account → Order history.
How refunds are handled
- When we return the coins for an unlocked episode, they go back to your wallet and the episode becomes locked again.
- When a payment needs to be refunded, we process it through the original payment method (payment provider).
- When a top-up is refunded through the payment provider (including a chargeback requested from the card issuer), we take back the coins from that top-up. For coins already spent, we revoke coin-unlocked episodes starting from the most recent. If the revoked coins exceed the amount owed, the difference is returned to your wallet.
- When a membership payment is refunded (including a chargeback requested from the card issuer), that membership period is cancelled and any later periods move forward.
Referral program
- Members can request a referral link. When new members you referred pay during the period stated on the referral page, you earn commission under the referral rules.
- Commission rates, holding periods, and minimum withdrawal amounts are as shown on the referral page.
- When a payment is refunded, any unpaid commission for it is cancelled.
- We may withhold commission obtained by false or abnormal means.
Content use
- Videos are for personal online viewing by members only. You may not download, record, redistribute, publicly show, or otherwise use them commercially.
- You may not use content from this site to train artificial intelligence models or to build datasets.
- The account watermark on the player can be used to trace screen recordings or screenshots that leak.
- We may suspend accounts that break these terms.
Intellectual property
- Videos, images, and text on this site belong to us or to the respective content suppliers.
- If you believe content on this site infringes your rights, please notify us as described on the “DMCA notice” page.
Disclaimer
- The service is provided “as is”. We do not guarantee that it will be uninterrupted or error-free.
- To the extent permitted by law, we are not liable for indirect or consequential losses arising from the use of, or inability to use, the service.
Governing law and disputes
- These terms are governed by the federal laws of the United States and the laws of the State of California.
- Disputes arising from the service shall first be resolved through negotiation. If negotiation fails, they shall be settled by arbitration in California, USA, under the Consumer Arbitration Rules of the American Arbitration Association (AAA).
Changes and contact
- When these terms change, we post the new version and its date on this page. Continuing to use the service after a change means you accept it.
- Contact: pornmangocom@gmail.com