FAQ

HONG LUO (hongluo.co) is an online short-drama site for adults. Here are the questions members ask most.

What is HONG LUO?

HONG LUO is an online short-drama site for adults at https://hongluo.co. The dramas are vertical videos a few minutes per episode, and you can watch on a phone or a computer. The service is only for users aged 18 or older.

How much does it cost?

Most series have the first episode free; each series page shows its free episodes. Other episodes can be unlocked one at a time with coins (unlocked episodes stay unlocked), or you can get a VIP membership (VIP Weekly Pass, 7 days; VIP Monthly Pass, 30 days; VIP Annual Pass, 365 days) and watch every paid episode during that time.

Does the VIP membership renew automatically?

No. A VIP membership is a single payment: the VIP Weekly Pass is valid for 7 days and the VIP Monthly Pass for 30 days, and the VIP Annual Pass for 365 days. It is never charged automatically; to keep watching, buy a new pass on the VIP membership page. Prices are shown on the VIP membership page. If you already have a pass, you can buy the Annual Pass early and it starts from the end of your current membership. You cannot buy a second Annual Pass while one is active.

Can I get a refund for the VIP membership?

VIP passes are non-refundable once paid. They never renew automatically, so there is nothing to cancel; they simply end on the expiry date.

How do I buy coins? Do they expire?

Top up coins in your Wallet; each package shows how many coins you get, and larger packages include bonus coins. Coins never expire.

Which payment methods are accepted?

Credit card (Visa, Mastercard, JCB, American Express) and Alipay. The site shows the methods available in the region you connect from; in Taiwan, credit card is offered.

On how many devices can I watch?

An account can be signed in on up to 2 devices at once and can play on 1 device at a time.

Do I need to download an app?

No. Open the website in your browser to watch. You can also install the site on your phone’s home screen and open it like an app (open the Me page in your phone’s browser; the install steps are at the top).

Can I sign in with Google?

Yes. You can sign up and sign in with an email address or a Google account.

Which languages are available?

The site interface is available in 19 languages: Traditional Chinese, Simplified Chinese, English, Vietnamese, Thai, Japanese, Spanish, Malay, Polish, Serbian, Turkish, Russian, Arabic, Ukrainian, Korean, Indonesian, French, German, and Portuguese. Switch languages in the header or footer.

How do I contact support?

Email pornmangocom@gmail.com or message @xiaochin88 (https://t.me/xiaochin88) on Telegram.